Limited Founder’s Batch — Curated with Personal Care

House of Savitri
House of Savitri
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  • Tales of the Throne
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Refund & Cancellation Policy

Last Updated: October 2025

At The House of Savitri, we strive to deliver handcrafted gourmet products in perfect condition. As our items are perishable, special conditions apply for refunds and cancellations.

Cancellation Before Dispatch

  • Orders may be cancelled within 12 hours of placing them, provided they have not been processed for shipment.
  • To cancel, email orders@houseofsavitri.com or WhatsApp our support number.
  • Once dispatched, cancellations cannot be accepted.

Returns & Replacements

  • Due to food-grade and safety regulations, we do not accept returns.
  • Replacement or refund will be issued only if:
  • The product is damaged or leaked during transit, or
  • An incorrect product was shipped.
  • You must notify us within 24 hours of delivery with photographs of the damaged/incorrect product and outer packaging.

Refund Process

  • Once approved, refunds will be processed to the original payment method within 5–7 business days.
  • If you do not receive your refund within this timeframe, please contact your bank or payment provider.

Non-Refundable Items

  • Opened jars, consumed items, or products returned beyond 24 hours of delivery are not eligible for refund/replacement.
  • “Change of mind” or “taste preference” cases do not qualify for refund.

Contact Us

For all refund or cancellation queries:
support@houseofsavitri.com

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