Refund & Cancellation Policy

At The House of Savitri, we strive to deliver handcrafted gourmet products in perfect condition. As our items are perishable, special conditions apply for refunds and cancellations.

• Orders may be cancelled within 12 hours of placing them, provided they have not been processed for shipment.
• To cancel, email orders@houseofsavitri.com or WhatsApp our support number.
• Once dispatched, cancellations cannot be accepted.

• Due to food-grade and safety regulations, we do not accept returns.
• Replacement or refund will be issued only if:
  
• The product is damaged or leaked during transit, or
• An incorrect product was shipped.
• You must notify us within 24 hours of delivery with photographs of the damaged/incorrect product and outer packaging.

• Once approved, refunds will be processed to the original payment method within 5–7 business days.
• If you do not receive your refund within this timeframe, please contact your bank or payment provider.

• Opened jars, consumed items, or products returned beyond 24 hours of delivery are not eligible for refund/replacement.
• “Change of mind” or “taste preference” cases do not qualify for refund.

For all refund or cancellation queries:
support@houseofsavitri.com